At Raj Organic Food, customer satisfaction is our top priority. We take great care to ensure the quality of every product we deliver. However, if you’re not fully satisfied with your purchase, we’re here to help.

Return Eligibility:

• Returns are accepted within 3 days of receiving the product.

• The item must be unused, unopened, and in the same condition you received it.

• The product must be in its original packaging.

Non-Returnable Items:

• Perishable goods such as fresh fruits, vegetables, dairy items, or any product that expires quickly.

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error.

Refund Process:

• Once we receive and inspect your returned item, we will notify you of the status of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

Exchange:

• We only replace items if they are defective, damaged, or delivered incorrectly. If you need an exchange, please contact us within 24 hours of delivery.

How to Request a Return or Refund:

1. Contact us via phone or email with your order number and reason for return.

2. Our team will guide you through the process.

3. You may be asked to provide a photo or video of the product.